Returns & Refund Policy

We want you to love what you wear — but if something isn’t right, here’s how we handle returns:

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📦 Return EligibilityWe accept returns only if:

• You receive a damaged, defective, or wrong product
• You inform us within 24 hours of delivery with an unboxing video

We do not accept returns for reasons like change of mind or dislike after delivery.

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💬 How to Request a Return

1. Email or WhatsApp us at adornbysimran06@gmail.com or +919646571785 within 24 hours of receiving the order
2. Attach:
   • Order number
   • Clear pictures/video showing the issue
   • Unboxing video (required for any return or refund)

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🔄 Return Process

• Once approved, we’ll arrange a pickup or ask you to courier it back
• The product must be unused, in original packaging, and with tags intact
• Once we receive and inspect it, we’ll process your refund or replacement

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💸 Refunds

• Prepaid orders: Refunds will be made to the original payment method
• COD orders: We will issue a store credit or bank transfer (details required)

Refunds are processed within 5–7 business days after receiving the product.

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❌ Non-returnable Items

• Sale or discounted items
• Gift cards
• Earrings (due to hygiene reasons)

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👩💻 Need Help?Email us at adornbysimran06@gmail.com or DM us on Instagram: @adornbysimran_
We’re here to help you!